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Frequently Asked Questions
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Last modified: Tuesday, 30 July 2024, 2:43 PM
Frequently Asked Questions
Frequently Asked Questions
What is Auckland Zoo’s Conservation Learning Online?
Auckland Zoo’s Conservation Learning Online provides engaging and accessible conservation education through a range of interactive modules and engaging online activities, across a variety of topics. There are modules supporting school visits to Auckland Zoo from Adaptations to Zoo Care, special interest modules and areas for adult learning such as backyard conservation.
Login support
You can access many of modules as a guest without logging in. If you want to track your progress you will need to register on the site (registration is free), log in, and enrol on the module first.
No, if you have logged in, you can continue where you left off the next time you log in. If you are just visiting as a guest (without logging in), it will not save your progress.
Try restarting your device and making sure your browser is up to date. If you find an issue within the site, please report this by email, with a clear screenshot of the issue, to conservationlearning@aucklandzoo.co.nz
Please click on the log in button at the top of the page. Click on forgot username or password and follow the prompts to reset. If you are already logged in to the site, you can change your password under the user menu: select your name to open the user menu, then select ‘Change password’.
Module support
There will always be free content. Go to the ‘All modules’ page and select ‘Free’ under the ‘Price’ category to see all the free modules.
Modules you are currently enrolled on are listed on the ‘My modules’ page. The ‘My modules’ page is found in the Quick links section on the left side of the page or by opening your profile menu (click on your name to open this). You will only see the ‘My modules’ page if you are registered and logged in.
No, if you have logged in, your progress will be saved. However, you may need to manually mark some content as complete for it to be saved.
Yes, you can visit them as many times as you like. If it is a paid module, you will need to check the expiry date of your enrolment to check when your access will end.